Important: You can claim for free via the Financial Ombudsman Service — using this service is optional.  |  FCA Review currently ongoing — deadline to be confirmed.
Free eligibility check
PCP Finance Mis-selling

You may be owed money from your car finance agreement

Millions of UK drivers were charged hidden commissions on PCP car finance deals between 2007 and 2024 — without their knowledge or consent. The FCA has ruled this was widespread mis-selling.

  • Had a PCP or HP car finance deal between 2007 and 2024
  • Were not clearly told your dealer received a commission
  • Did not give informed consent to the arrangement
  • Claim potential of up to £700 per agreement
Free · No win, no fee
Check if you have a claim
Takes 2 minutes · No paperwork · No upfront cost
  • PCP or HP finance between 2007–2024
  • All lenders covered — any amount
  • Claim potential of up to £700 per agreement
Check My Eligibility — Free No obligation · Takes around 2 minutes
cash-me-up.co.uk is a free PCP claims service operated by Cash Me Up, a trading name of Jigsaw Claims Ltd (FCA FRN: 912323).
Background

What happened — and why you may have a claim

Most people who took out car finance had no idea their dealer was being paid a hidden commission by the lender — often set at a rate that increased the higher your interest rate was.

What is PCP?

Personal Contract Purchase — the UK's most common car finance

PCP deals allow you to spread the cost of a car over a fixed term, with a large optional "balloon payment" at the end. They were offered by almost every major car dealership between 2007 and 2024.

The problem

Dealers were secretly paid more if your rate was higher

Under a practice called "discretionary commission arrangements," dealers could set your interest rate within a range — and earn a larger commission the higher they set it. The FCA ruled in 2024 that this was widespread mis-selling.

The FCA ruling

The FCA launched a full review in January 2024

The Financial Conduct Authority is investigating the scale of the mis-selling and has indicated a mass redress scheme may follow. Lenders including Lloyds, Close Brothers, and Santander have already set aside billions in provisions.

What you could recover

Potentially hundreds of pounds per agreement

The amount depends on your specific deal, lender, and interest rate. Early estimates suggest average claims of several hundred pounds, with some significantly higher depending on the length and size of the agreement.

What happens next

Three steps from check to claim

Our partner handles everything — you just need to answer a few questions.

1

Free eligibility check

Answer a few questions about your car finance agreement. Takes around 2 minutes.

2

Case review

Cash Me Up (Jigsaw Claims Ltd, FCA FRN: 912323) review your details and confirm whether you have a viable claim.

3

Claim submitted

If you have a claim, they handle all correspondence with your lender on a no-win, no-fee basis.

Your rights

You have options — using this service is entirely your choice

The FCA requires us to be clear: you do not have to use a claims management company to pursue this complaint.

Without a CMC

Free routes available to you

  • Complain directly to your lender at no cost
  • Escalate to the Financial Ombudsman Service (free)
  • Use the FCA's own compensation scheme when launched
Using our service

What Cash Me Up provides

  • Handles all paperwork and lender correspondence
  • No-win, no-fee — nothing to pay if unsuccessful
  • FCA authorised (FRN: 912323)

Ready to check your eligibility?

It takes around 2 minutes and costs you nothing. No paperwork, no upfront fees — just a simple free check.

Check My Eligibility — Free →
Important information — required disclosure

Cash Me Up is a trading name of Jigsaw Claims Ltd, authorised and regulated by the Financial Conduct Authority (FCA) for claims management activities (FRN: 912323). Registered Address: 66 Seymour Grove, Manchester, M16 0LN. Using this service does not guarantee a faster or better outcome than pursuing a claim yourself. You can also claim for free through your lender, the Financial Ombudsman Service, or the FCA compensation scheme launching in 2026. Claim values vary and are not guaranteed — the figure of up to £700 represents an illustrative estimate only and individual outcomes will differ.

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